Manual: eBox Management Guidelines


The USAID Community Capacity for Health program is an integrated community health program funded by USAID for five years (June 2016- June 2021). The program, Mahefa Miaraka, is implemented by JSI Research & Training Institute, Inc., in partnership with FHI 360, Transaid, and Action Socio-Organization Secours (ASOS), and in close collaboration with the Ministry of Public Health.

The eBox initiative follows a social enterprise approach and generates income as a bicycle workshop which sells and repairs second-hand bicycles. The eBoxes were introduced to respond to gaps in the bicycle sales and repairs market, and focus on building local skills amongst community members to ensure a long lasting impact.

This ‘Complete Simplified Manual’ has been developed to provide guidance to all those associated with managing and operating the eBox. It provides information on the roles and responsibilities of those associated with the eBox including the Board of Directors and eBox staff. An abridged version of this manual is also available, which focuses on essential tasks for eBox staff members.

Click below to download the full manuals.